AllHeart NZ streamlined their operations with OSCAR, a custom web app that automates order management, client interactions, and sustainability reporting, driving efficiency and growth.
AllHeart NZ was facing significant operational challenges due to reliance on inefficient systems such as spreadsheets, emails, and basic CRM tools. These outdated methods were hindering business growth and productivity, causing manual errors and slow response times in managing orders, client interactions, and internal communications. AllHeart NZ needed a comprehensive solution to streamline their processes and improve operational efficiency while also advancing their sustainability goals. The challenge was to develop a system that could automate key tasks while supporting the company's mission of environmental and social impact.
To address these challenges, we developed OSCAR, a custom-built web-based application using Bubble.io. OSCAR was designed to replace the manual systems and automate the management of orders, client communications, and internal workflows. The platform incorporated key features such as a client and order management system, automated calculators for weight and cost analysis, and detailed impact reporting to measure environmental and social contributions. The development followed an agile methodology, allowing for continuous iteration and refinement. OSCAR was deployed seamlessly across the organisation, with comprehensive training provided to the AllHeart NZ team for successful adoption.
The launch of OSCAR led to significant improvements in operational efficiency, reducing manual errors and automating key processes that previously consumed valuable time. Clients could now place and manage orders easily, improving engagement and communication with AllHeart NZ. The platform's impact reporting capabilities enabled AllHeart NZ to align their business processes with their sustainability mission, providing real-time data on waste management and resource recovery efforts. This not only streamlined their operations but also positioned AllHeart NZ for continued growth without the need for proportional increases in overhead costs. OSCAR continues to support the organization's long-term business and sustainability goals.
